FAQs About Buying a Puppy from ElitePupBreeds
By Theresa Miller • September 6, 2024
Theresa is a tenured PuppySpot employee and breed expert. She is currently the manager of our Profile Approval department and interacts with our breeders daily. Theresa has been involved in the pet industry for over 20 years and has hands-on experience with many dog breeds. Theresa is also the proud pet parent of Marta, a German Shepherd Dog who is a trained service dog, a miniature Labradoodle named Eleanor, and her tuxedo cat Bonnie!
Is ElitePupBreeds a puppy mill?
Absolutely not. ElitePupBreeds is the leading puppy adoption service in America because of our unwavering commitment to only working with reputable breeders who lovingly care for their puppies from birth to delivery to your home. We have selectively built a national network of certified breeders that allow us to offer healthy, loved puppies of every popular breed. To be a part of our network, breeders must maintain a relationship with an independent, USDA-accredited veterinarian who approves and monitors fitness of breeding parents, determines if moms are ready for new litters, and otherwise ensures the health and well being of the dogs in the breeders care. The result: our customers are assured of getting their perfect puppy, and every puppy arrives ready to love and be loved.
Is ElitePupBreeds a legitimate site?
More than legitimate. Since our founding in 2005 the ElitePupBreeds adoption service has placed thousands of happy, healthy puppies in loving homes across America. Our team of adoption experts and certified breeders ensure that customers are cared for from initial inquiry to puppy delivery and after. We are here to help people and families find the perfect puppy in the best possible way.
Where is ElitePupBreeds.com located?
ElitePupBreeds is headquartered in Jersey City, New Jersey, the birthplace of Frank Sinatra and a lot of other people! Many members of our team of adoption experts work remotely and our network of certified breeders tend to be located in the midwest. While many of us are physically apart we are philosophically together.
Where is the safest place to buy a puppy?
We believe it’s ElitePupBreeds. To us “safest” means your puppy will be well cared for and arrive at your door healthy and ready to love and be loved. It also means you get the benefit of choice, of the breeds, colors and sizes that you want. Safest means you don’t have to worry about any part of the process of finding your perfect puppy. And that’s our mission. It’s also why we
refer to ourselves as the Perfect Puppy People. We are here to help every customer find the perfect puppy in the perfect way.
Is ElitePupBreeds a rescue?
No, ElitePupBreeds is a pet adoption service that helps households across America find their perfect puppy. We are an important alternative to shelters and rescues for people who are looking for a certain breed, personality, or type of puppy, e.g. non-allergenic.
Aren’t animal adoption services limited to shelters and rescues?
An important question. The answer is no. The term adoption simply means to transfer the ownership of a living thing from one person to another. In some cases that transaction is free, in others it is not. Our certified breeder partners are the owners of their puppies and they seek to have them adopted by loving homes across America. We help them do that. When you adopt a breeder’s puppy through us, you are paying for the puppy and for the support you get from us ensuring that it is your perfect puppy.
Why is ElitePupBreeds so expensive?
A great question. Our puppies can be a little more expensive than others found via typical online providers, but we do try to keep costs affordable and are on par with other high-quality breeders. The reason our prices are a little higher is because of the rigorous system and organization we have built to ensure that every puppy we deliver to homes across America is the perfect one. And by perfect we mean meets each individual customer’s needs, hopes and dreams, and the puppy is healthy and ready for love and be loved. Our team of caring experts and national network of certified breeders work hand in hand to offer a step by step puppy adoption experience that is designed to exceed your expectations while keeping every puppy safe and sound. We back it all up with our industry leading health guarantee, our Perfect Puppy Promise and free lifetime support. So yes, our puppies are a little more expensive, but we believe they and the experience are worth every penny.
How long has PuppySpot been in business?
The company was founded in 2005.
Has anyone had a good experience with ElitePupBreeds
Since our founding in 2005, the caring experts and certified breeders of ElitePupBreeds have placed thousands of adorable puppies in thousands of happy homes across America. But we’re not satisfied. We’ve set the bar higher, wanting to deliver the perfect puppy in the perfect way 100% of the time.That’s why feedback from our customers is so important.
How do I know that these puppies are not from Puppy mills?
A really important question. Let’s start with the definition. A Puppy Mill is a breeder that does not prioritize the health and well-being of the puppy or the breeding mother. At ElitePupBreeds the health and well-being of the puppy is our number one priority. That’s why we have created the most rigorous breeder standards in the industry, and why we monitor our breeder partners on a real-time basis to make sure they are meeting our standards. An important thing to note: All sellers and breeders should be licensed by the USDA, unless they are exempt for religious reasons. The breeders should have formal relationships with USDA-accredited veterinarians who maintain a Program of Veterinary Care (PVC). And the breeders should provide living spaces that meet regulatory standards for size, pet-friendly materials, aesthetics, ventilation, temperature, noise, flooring, bedding, lighting, cleaning, pest control, outdoor facilities, and more. The ElitePupBreeds Perfect Puppy Promise is built on how we select and certify our breeder partners and how they care for their puppies. We are the opposite of a Puppy Mill.
Do puppies come micro-chipped?
We are big believers in micro-chipping and doing anything that keeps a puppy safe and sound. Most of our puppies have micro-chips. The ones that do not are bred by Amish breeders whose religious practice forbids the use of any technology. We let every new owner know in advance whether their puppy is chipped. And if not, strongly encourage them to do so as soon as possible.
Do puppies come micro-chipped?
We are big believers in micro-chipping and doing anything that keeps a puppy safe and sound. Most of our puppies have micro-chips. The ones that do not are bred by Amish breeders whose religious practice forbids the use of any technology. We let every new owner know in advance whether their puppy is chipped. And if not, strongly encourage them to do so as soon as possible.
Can you describe the process of buying a puppy from ElitePupBreeds?
We love this question because we get how important the entire adoption experience is. First things first, while our website has all the information you need to find your perfect puppy, our team of adoption experts are always available via phone and email from 9am to midnight EST seven days a week. You can reach us at +1 866-306-6064. Don’t hesitate to get in touch. As for the step by step, the big one is deciding that you’re ready for a puppy and then what kind of puppy you want. Defining your perfect puppy really helps us help you find the perfect puppy. Once you’re clear on the breed, personality, etc. just search the site. On any given day we are likely to have a number of puppies that meet your criteria. If you “heart” more than one, give us a call and we can help you with the decision. And when you know which one is “the one”, the process becomes as simple as 1, 2, 3. Provide your address information so we can give you the travel costs and delivery options. Once you’ve decided on which delivery option works best we provide the total “all in” price. If you agree we then just need a deposit via credit card. At that point the adoption process is officially underway. Our team will be in touch with information on how to prepare your home, feeding tips, and more. We will also share an expected delivery date based on the age and size of your puppy, consistent with federal guidelines. Please note that the average time between agreeing to adopt/paying the deposit fee and delivery is approximately 3 days. We’d love to make it shorter but the health and safety of your puppy is paramount. If at any point during the waiting period you have a question or just want to talk, call us.
What happens when you cancel a ElitePupBreeds purchase?
We know that life circumstances can change. That’s why we offer a cancellation policy. Customers can always cancel an adoption as long as they have not yet received notice of a puppy’s specific delivery date from PuppySpot or the puppy’s breeder. Given the effort involved in preparing a puppy delivery, cancellation administrative fees apply based on this schedule:
Cancellation Request Timing |
Customer Is Refunded |
If within 72 hours of placing a puppy on hold and making full payment |
The customer receives a 75% refund of the total invoice |
If after 72 hours of placing a puppy on hold and making full payment |
The customer receives a 50% refund of the total invoice |
If within 72 hours of the agreed to puppy delivery date |
The customer is not refunded |